Logistics Mastery Course
A Roadmap to Profitable Global Trade
A comprehensive eight-module online course to teach you how to make more profit on the goods you sell and buy internationally, and avoid the mistakes that impact relationships, repeat business and your bottom line.

In this course I will teach you everything you need to know to import and export effectively and the confidence and know-how to streamline your operations, so you no longer worry about missing crucial details or feel anxious about unforeseen issues. Instead, you will be in control and ready to handle your logistics with ease, making the job more satisfying and rewarding.
It's an online course – no travel involved and therefore takes the minimum time out of the working day, giving you the flexibility about when and where you want to do it.
Upskill your team for increased profitability:
Is this role currently a bolt on to somebody’s main job in the business, and they are out of their depth, not sure where to start and just winging it?
Are you worried they could be missing things, or lacking understanding of the process, leading to potentially costly mistakes?
You’re not alone; I see this happening every day at the companies that come to us for help!

Understanding everything they need to know helps your team to focus on the valuable work that drives growth, job satisfaction and happy repeat customers, helping you achieve your global goals for this year and beyond. It also helps you make the profit you expected on the goods you sell and buy internationally.
The problem is, there is so much information out there on this topic which can be overwhelming and time-consuming and, as a result, you end up doing what you’ve always done and just muddle through!
That’s why I created this training specifically for staff responsible for arranging exports and imports who are just starting out, have only basic knowledge and experience of trading internationally, or have been doing it for a while but still have gaps in their knowledge that put your company at risk.

Don’t get caught out by costly mistakes:
By learning what I teach, you won’t get caught out by avoidable mistakes, ensuring you:
minimise delays,
avoid unnecessary costs,
don't have your goods tied up in customs,
gain the edge to outperform your competitors and leave them standing!
and importantly make the profit you expected.
The Logistics Mastery Course is eight modules of online self-study training which gives your staff the flexibility to learn at their own speed without the pressure of having to turn up at a specific time.
It covers the latest trends, best practices, and innovative solutions in logistics and global trade.
What we cover:
Module One Export Excellence: Mastering Documentation and Customs
Unveiling the secrets of documentation, export evidence and HMRC requirements. Learn how to successfully complete your paperwork to keep your orders moving.
Module Two Import Insights: Rules and Restrictions, Valuations, and Landed Cost Calculation
Master import processes and demystify valuation methods. Calculate duty, VAT payments, and understand the art of determining your landed cost. Dive into the world of GSP’s and the opportunities they bring.
Module Three INCO Terms Demystified: Choosing Wisely for Global Trade Success
A comprehensive overview of Inco terms 2020. Understand the best options for seamless export and import, regime 40 and 42, and the nuances of direct and indirect representation.
Module Four Navigating Customs Codes and Tariffs: A comprehensive Guide
Explore commodity codes, tariff headings, binding tariffs, and trade remedies for a smoother trade journey.
Module Five HMRC Harmony: Navigation Customs Declarations and Payments
Avoid the pitfalls of the customs declaration process, understand the CDS system, CPC’s (customs procedure codes) and ensure seamless transactions with HMRC.
Module Six Rules of Origin Unraveled: Maximising Free Trade Agreements
Untangle the complexities of rules of origin and learn how to leverage free trade agreements for your global trade advantage.
Module Seven Customs Magic: Unlocking the Potential of Special Procedures
Unlock the potential of special and simplified customs procedures and authorisations, including Inward and Outward Processing, Carnets, AEO status, and Returned Goods Relief.
Module Eight Navigation the Unexpected: Ensuring Safe Journeys
Explore the world of cargo management so your goods arrive in perfect condition. Uncover the crucial procedures that protect your business from fines and legal consequences including how to handle dangerous goods.
What makes this course different:
This course is different to others because I have owned and run a freight forwarding company for 25 years, so I understand where businesses struggle because we’re moving our clients' goods around the world every day AND we see all the common, avoidable mistakes that our clients make, which we then help resolve.
This course is the practical stuff you need to know so you don’t make the same mistakes which will cost you money, reputation, and customers.
It’s a deliberate decision on my part to keep the cost of this course competitively priced because I want to make it an easy decision to commit the time to doing the training and recoup this return on investment by implementing what you’ve leant, make extra profit, reduce unexpected costs and challenges in your business.

Special Bonus: One-Hour Support Session
This one-hour special bonus is to help tailor what you are learning to your own business and encourage and motivate you on your learning journey.
We met Sara at a Department for Business & Trade event and saw her presentation on “Understanding the Fundamentals of Logistics”.
It really struck a chord with me around how little we understood about export and were muddling through knowing at some point we would do something wrong which would cost us money and potentially lose a customer.
We signed up three members of the team to the next Logistics Mastery course (one of which was me) and it was amazing. It wasn’t until then that we realised just how much we were doing wrong.
All new starters to our international team are now booked on this training because we see the value it brings to our business.
Thank you, Sara.
Jayne Brown, Hampshire
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